top of page
Welcome

 EMPOWERING OUR CUSTOMERS TO PERFORM AT SCALE 

Best-in-class Business Operations at a fraction of the cost

Perform

Welcome to Fyrefish Technologies. Our technology is recognized by market leaders and our unique approach to business process optimization is transforming ISPs. 

Consulting

Software Technology

We bring decades of expertise providing proven methods to optimize your business performance.

  • Best-in-class e-Commerce portal

  • Catalog driven fulfillment

  • Integrated trouble resolution

Our unique approach to transforming your business performance includes analyzing the key business processes for ISPs. We help you determine how you rate with best-in-class peers. We work with you, both with software and services, to get you best-in-class as well.

 

Read more below:      

Practices
Trouble to Resolution

This is a Key Performance Indicator for all service providers. It is the time between when a customer calls with an issue and the customer reports the issue resolved. Best-in-class companies report this at the executive level.

Mountain climbing

PLAN TO BUILD

This process is lengthy and complex,  undertaken by service providers to build infrastructure needed for services to customers. For our customers it's a civil engineering project with telecom included. It cannot be solved by technical solutions alone. 

Plan to Build

LEAD TO CASH

The Critical KPI for all customer-focused business. 

  • Lower customer acquisition costs

  • Easier order fulfillment

  • Low churn rates

  • High customer lifetime value

  • Higher margins

Mountain Cliff Hiker
Testimonials
gigamonster_owler.png

“Fyrefish was instrumental in helping us become a product-focused company.  From standardized offers, products and components implemented in our catalog, to Order-to-Cash process enhancements, Fyrefish provided the expertise necessary to accomplish our goal of streamlining our sales operations and developing actionable customer analytics”

 

Mike Bonewitz

CTO, GigaMonster

“Fyrefish Commander was a game-changer for us with respect to our customer experience and billing capabilities”.

 

David Cahoon

CTO, Red Bison

RB Logo White.png

EMPOWER GROWTH

bottom of page